enterprise procedures and methods as outlined in the worker handbook; relevant marketing campaign computer programs and techniques
you'll be giving exceptional voice guidance for our customers who will be enrolled inside a personal debt settlement method.
Collaborate with cross-useful teams to assemble needs and deliver databases alternatives that satisfy enterprise desires.
Be open and responsive to dependable coaching, take an Lively part in efficiency preparing and goal environment.
You will receive the eye and concentration of a boutique systems integration organization Using the means and reach of a countrywide control devices integration and automation business.
Leaders at Etech ought to foundation all conclusions and behaviors within the character commitments even if it isn’t simple to do.
AI is switching how we have an understanding of buyer interactions. At QEval University, we take a look at the strength of speech analytics, teaching you ways to uncover deeper insights from each and every dialogue. Learn to apply these insights to boost consumer pleasure and Strengthen agent functionality.
The mixture of care, have confidence in and Power introduced to the business is exactly what makes the society at Etech special. Our CEO frequently says, “If we handle our folks, the numbers will look after themselves.”
The ability to multi-task answering a lot of chats/calls and navigating efficiently amongst equally mediums.
knowledge Functioning as Element of a collaborative workforce - we perform with each other to be certain clients are able to use our products and services website without any issues and superb knowledge is provided throughout every interaction.
Identifies, evaluates, and prioritizes finish-person problems and grievances in order that inquiries are properly resolved
Supports HR and payroll capabilities as needed, which include although not limited to: observe up with discrepancies for new seek the services of paperwork and Gains files.
you might give engaging, responsive, timely telephone and e mail support to purchaser clientele, profits, together with other interior crew associates. You would be the position of Call for the Consumer and/or income workforce member as you retain them knowledgeable on the standing of open challenges though actively Doing work to troubleshoot and solve them.
Collaborate with a variety of departments to guarantee workforce acquire the necessary coaching to excel inside their roles and contribute to the general success of the corporate.